Effective Date: June 1, 2023

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from soft4fx.com (the “Site”).

By accessing or using the Site, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Site.

Personal Information we collect

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser and IP address. Additionally, as you browse the Site, we collect information about individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you:

  • Name
  • E-mail address
  • Billing address
  • Payment information
  • Phone number (not required)

We refer to this information as “Order Information”.

We do not collect your credit/debit card details such as card number, expiration date or CVV/CVV2 code. This information is collected only by our payment processor, Click2Sell, on their website when making payment. We encourage you to read Click2Sell Privacy Policy.

How do we use your Personal Information?

We use Order Information for the following purposes:

  • Processing payments and refunds
  • Managing customer's orders
  • Customer support
  • Accounting

We use Device Information to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We may share your Personal Information with:

  • Click2Sell - We use Click2Sell to run our Affiliate Program and to process payments. We encourage you to read Click2Sell Privacy Policy.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights please contact us using contact information in the last section below.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Cookies

This website does not use cookies.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third party links and use of your information

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.